Operational Support

Our On-site or remote operational support services enables to use your resources elsewhere. At the same time, you can continuously receive valuable technical input/feedback for improvements and optimizations.

Helpdesk / ServiceDesk

Support for your incident handling and Service Desk regarding effective bug fixes and maintaining short
downtimes.

System copies and backup

Support for system copy and backups using best practices and automation

Continuous monitoring

We can provide continuous monitoring to your operational tasks through effective troubleshooting and ensure right solutions to errors.

Annual planning

Support in accordance with preparation of operating manuals and annual planning for planned upgrades and patches updates.

Maintaining security

Support for security patches and incorporation of security-by-design in implemented solutions.

Capacity Adjustments

Support for nonstop look into version upgrades and capacity adjustments around the year.

24/7 Support

We support our customers operational obligations and issues around the year 24/7.

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